Our patients can be referred by their own physician, a hospital, rehabilitation facility, skilled nursing or assisted living facility. Before service can begin, the patient’s physician will write an order that prescribes home care. If you are referring yourself or a loved one, provide us with the physician’s name and phone number and our staff will be happy to request the order. Once Excel receives this order, we’ll contact the insurance company directly and determine if coverage is available and if authorization is required, notify the patient to schedule the first visit.